内容创作者寻求算法帮助的策略对消费者的影响
标题: | 内容创作者寻求算法帮助的策略对消费者的影响 |
日期和时间: | 2025年4月25日(周五) 10:30-12:00 |
地点 | 综合教学楼D504会议室 |
主讲人: | 刘文静教授 清华大学 |
摘要: | In the evermore thriving creator economy, content recommendation algorithms play a crucial role in determining what is relevant and popular on social media platforms. In response, many creators have developed various practices to take advantage of these algorithms. One novel and prevalent practice is explicitly seeking help from algorithms in the posts, such as saying, “Algorithms please show this to young women.” Across seven studies (including a field study, a large-scale social survey, and five online experiments, two pre-registered), we consistently find that this practice can harm actual consumer responses and marketing outcomes, deviating from what the creators originally intended. This occurs because consumers perceive creators seeking help from algorithms as implementing platform optimization, and infer intentionality from their actions. Furthermore, we identify the purpose of seeking help as a key moderator, whereby the negative effect of this practice is attenuated when creators do so for others’ interests (vs. self-interest). This research not only contributes to research on creators’ algorithm-leveraging practices, platform optimization, and inferred creator intentionality, but also offers insights into how creators can leverage algorithms more wisely. |
主讲人简介: | 刘文静(Maggie Wenjing Liu)是清华大学经济管理学院市场营销系长聘副教授、学术报告委员会主席,清华大学文化经济研究院副院长,清华经管学院计算与行为科学实验室副主任。她毕业于多伦多大学罗特曼管理学院,获市场营销学博士学位。她的研究领域包括消费者行为、产品与服务体验、决策科学及定价策略,其成果发表于《Production and Operations Management》《International Journal of Research in Marketing》《Journal of Consumer Psychology》《INFORMS Journal on Computing》《Marketing Letters》《Journal of International Marketing》等国际权威学术期刊。她主持了4项国家自然科学基金项目(3项面上项目及1项青年项目),现任《Journal of Marketing Science》副主编,并担任《Marketing Letters》《Journal of Business Research》《Journal of Consumer Behaviour》编审委员会委员,以及《Journal of Research in Interactive Marketing》编辑顾问委员会委员。 |